Single
Protect one parent
$24.99/ mo
- ✓100 protected minutes / month
- ✓1 elder · up to 2 family members alerted
- ✓Email + push + SMS alerts (25 SMS/month)
- ✓14 days call history
Travis McDermott
Adelaide dad and software developer. Built FamilySentry after my own family had a close call.
Read my full story →The problem is bigger than you think
$2.03B
Reported lost to scams in Australia in 2024
Source: National Anti-Scam Centre, Targeting Scams 2024
1 in 3
Scam victims don't report it to anyone
Source: ACCC Targeting Scams research
65+
Most targeted age group
Simple Setup
Scam protection in three simple steps
Your parent keeps their existing number. The app does the work in the background — they just answer the phone.
1
Quick setup
Install the app on your parent's phone and switch on call forwarding — a single tap on compatible phones. It takes just a few minutes, and they keep their existing number.
2
AI screens unknown callers
Our AI analyses the conversation during the call, listening for scam patterns, pressure tactics, and fraud signatures specific to Australian scams.
3
Family gets alerted
If a threat is detected, the nominated family members receive an alert during the call — so they can reach out and help.
Nothing new for your parent to learn — they answer the phone as always, and for unknown callers a clear screen shows the number and a scam-risk rating.
What We Do
Scam-call protection built for Australian families
In-call AI analysis
Unknown callers are screened as they speak by AI trained on Australian scam patterns. Trusted contacts skip screening entirely.
In-call family alerts
When a threat is detected, nominated family members are notified during the call — with a risk summary so they can reach out and help.
Privacy Act 1988 compliant
Recordings deleted by default. Built under the Australian Privacy Principles.
How we use your data →The Gap
Why your telco's spam filter isn't enough
Your phone carrier works hard to block known scam numbers. But the most sophisticated scammers — the ones targeting your family right now — have already figured out how to get through.
Telcos block calls based on reported phone numbers. The moment a number gets flagged, scammers switch to a new one. It can take time for that number to be reported, verified, and blocked. By then thousands of Australians have already received the call.
And number blocking can't stop spoofing — where scammers display a legitimate Australian number like your bank or the ATO to make the call look trustworthy.
What telcos can do
- Block previously reported scam numbers
- Flag suspicious overseas numbers
- Filter known spam SMS messages
- Identify calls from international gateways
What telcos cannot do
- Analyse what is actually being said during a call
- Detect a scam from a brand new number never used before
- Alert your family during the call while it is happening
- Stop a scammer who sounds legitimate
Your telco is the first line of defence. FamilySentry is the last.
Calls from people saved in your parent's contacts go straight through — their conversations with the friends, family and doctors already in their phone stay private. But when an unknown number calls, FamilySentry listens to what the caller actually says during the call and detects the patterns, pressure tactics, and language signatures that scammers use regardless of what number they're calling from.
Together they give your family the protection that neither can provide alone.
Read why carrier scam-blocking isn't enough for elderly parents →
Pricing
Simple, transparent pricing
Choose the plan that fits your family. Cancel anytime — no lock-in on monthly plans.
Best value
Household
Recommended for most families
$44.99/ mo
- ✓180 protected minutes / month (shared)
- ✓Up to 2 elders · up to 4 family members alerted
- ✓Email + push + SMS alerts (40 SMS/month)
- ✓30 days call history
Family
Cover both parents and grandparents
$74.99/ mo
- ✓300 protected minutes / month (shared)
- ✓Up to 4 elders · unlimited family members alerted
- ✓Email + push + SMS alerts (75 SMS/month)
- ✓30 days call history
All prices in AUD and include GST.
Common Questions
Protecting your parents from phone scams
The questions families ask us most about keeping Mum and Dad safe.
The strongest protection layers three habits: keep their number private, talk to them regularly about the scams doing the rounds, and add an in-call screening layer for unknown callers. FamilySentry handles the third — it screens calls from unknown numbers as they happen and alerts you during the call when it sounds like a scam, so you can reach out and help. For the rest, read our guide to common phone scams targeting Australian seniors.
Ready to protect your family?
Join the waitlist and we'll email you setup instructions as soon as FamilySentry launches.
Pre-launch · join the waitlist to be notified at launch